[ EXECUTIVE LETTER ]
2 Low Risk, High Yield
Capitalize on opportunities before someone else does.

[ Q&A ]
3 Where Data Pays Off
Doug Chandler, research director, IDC Infrastructure
Services Research, addresses the emerging use of
Storage-as-a-Service.

[ POINT OF VIEW ]
4 Data In, Value Out
Storage-as-a-Service model enables CIOs to focus on
business value.

[ CASE STUDY ]
6 Cover Story: Protecting Your Most Valuable
Internet Asset
ICANN and Iron Mountain weave a Web of protected data.

[ CAPTURING DATA ]

10 Strategies for Bringing Order to Data Chaos The regulatory environment has never been more complex, but “Big Buckets” can simplify managing the retention and destruction of records.

[ MAKING DATA USEFUL ]
13 Is Your Data a Liability or an Asset?
Providing documents in response to a legal challenge
can be a costly, time-draining endeavor. New solutions
to quickly search, organize and categorize unstructured
and structured data to optimize litigation readiness can
reduce costs and risks.

13

[ STORING DATA ]
16 Make Your Data Give Back
Karen Hayward, EVP and chief marketing officer for Iron
Mountain partner CenterBeam, says their solutions are
helping boost data storage and protection for the mid-
market.

[ COMPLIANT RECORDS BENCHMARK REPORT ]
20 On the Record
Best practices for records management are a must, espe-
cially in light of a recent survey that finds 65 percent of
public and private organizations do not have a compre-
hensive records management program in place.