After 10 Years of Service, Grant Thornton Continues to Rely on the
Flexibility and Scalability of the Connected® Backup for PC Solution
Since 1999, Grant Thornton LLP has
depended on Iron Mountain Digital
to back up and protect the critical
business data stored on its laptops
and PCs. As the Chicago-based
accounting firm has grown and
its workforce has doubled, so too
has the need to protect company
information residing on mobile
workstations. Today all company
laptops and PCs are protected with
Iron Mountain Digital’s Connected®
Backup for PC solution, the leading
Storage-as-a-Service offering for
PC backup and recovery.
With an expanding workforce
where 90 percent of the 6,000
employees travel and work
remotely—and its business
information so distributed—it has
become a critical that each and
every one of Grant Thornton’s
growing fleet of laptops and
desktops be fully protected in the
event the computer is lost, stolen
or damaged beyond repair. Iron
Mountain Digital continues to meet
these demands and provide Grant
Thornton with complete online
data protection and recovery, while
also reducing the lengthy IT times
and high costs once associated with
the company’s manual backups.
“In 1998, we conducted an
extensive review of the online
backup solutions available and
found no other solution compared
to the Connected Backup for
PC solution and its ability to
automatically heal any PC problem
and protect data remotely,”
says David Johnson, director of
information technology, strategic
services for Grant Thornton. “It was
only natural for us to select Iron
Mountain Digital to help us convert
what was once a fragmented and
complex environment to a highly
standardized, efficient and secure
network. After nearly 10 years,
Iron Mountain Digital’s solution
continues to be the best solution
available today, providing us with
world-class data protection and
recovery services that help us
reduce risk and internal costs and
increase productivity.”
Within the first year, support
costs were significantly reduced
and Grant Thornton was able to
recover data from more than 300
laptops that had been lost, stolen
or damaged. The company also had
hundreds of instances where users
had system problems, application
failures or overwritten their data.
The self-healing feature and ability
of users to restore their own data
has a positive impact on IT by
reducing workload and enabling the
company to keep IT staffing levels
lean. With the Connected Backup
for PC solution, Grant Thornton
has been able to maintain the same
number of technicians who support
the Connected solution, even 10
years later. ▲
